The first and most comprehensive vertical artificial intelligence (AI)

Bidgely introduced UtilityAI Pro™, the first and most comprehensive vertical artificial intelligence (AI) platform designed specifically for global utilities, energy providers and DISCOMs. UtilityAI Pro allows technology and digital innovation leaders to deploy Bidgely’s advanced machine learning (ML) models in their preferred data environment to analyse advanced metering infrastructure (AMI), customer, and grid data. The solution performs this analysis with 10 times greater granularity, delivering enhanced behind-the-meter insights on customer behaviour, appliance-level consumption, and grid performance.

LOS ALTOS, Calif.--(BUSINESS WIRE)--Bidgely today introduced UtilityAI Pro™, the first and most comprehensive vertical artificial intelligence (AI) platform designed specifically for global utilities, energy providers and DISCOMs. UtilityAI Pro allows technology and digital innovation leaders to deploy Bidgely's advanced machine learning (ML) models in their preferred data environment to analyse advanced metering infrastructure (AMI), customer, and grid data. The solution performs this analysis with 10 times greater granularity, delivering enhanced behind-the-meter insights on customer behaviour, appliance-level consumption, and grid performance.

“As the longtime leader in utility-specific AI technology, we hear consistently from the Head of Digital Transformation, Chief AI Officer (CAIO) and Chief Digital Officer (CDO) their hesitation to share critical infrastructure data outside their established cloud. We developed UtilityAI Pro as a single platform with patented utility-specific machine learning models designed to power existing investments in data lakes, generative and agentic AI on the utility’s cloud. This focus ensures technology leaders can drive transformation across the entire utility,” said Abhay Gupta, CEO of Bidgely. “By partnering with the top players in the cloud ecosystem, the Head of Digital Transformation, CAIO and CDO can deploy UtilityAI Pro on the cloud platform of their choice to drive change securely and at scale.”

Platform Benefits for Energy CIOs

UtilityAI Pro enhances the operational relevance of AI investments in agents and copilots—from any provider—by conversationally interacting with powerful insights extracted from the utility grid and customers. This approach increases value realisation across utility operations, unlocking:

•             Deep Customer Profiling: Gain granular, behind-the-meter data on appliance ownership, performance, and evolving usage behaviour.

•             AI-Powered Customer Engagement: Drive hyper-personalised communications, boost call center efficiency, and increase program enrollment.

•             Precision Targeting: Accurately identify ideal candidates for rates and programs based on actual device ownership and reliable propensity modelling.

•             Intelligent Grid Modernisation: Gain bottom-up predictive visibility to diagnose grid stress points and optimise resiliency investments.

•             Distributed Energy Resource (DER) Management: Forecast and manage the grid impact of solar, storage, and electric vehicles to maintain system stability.

•             Accelerated Innovation: Rapidly prototype and deploy custom AI applications, securely embedded in a utility’s technology stack.

•             Operational Excellence: Democratise real-time intelligence across customer, grid, and back-office functions to drive effective management and reduce costs.

Source

 By - Aaradhay Sharma